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naukri

Telecaller

Auto Nation Services
Ras Al Khaimah, UAE
Mid
Onsite
2 weeks ago
Lead ConversionCustomer Relationship ManagementCRM SoftwareCommunicationSalesAppointment Scheduling
Free

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Key skills for this role

Lead ConversionCustomer Relationship ManagementCRM Software
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Key Responsibilities

  • Contact prospective customers using company provided leads
  • Follow up with potential customers and convert inquiries into service appointments
  • Promote Auto Nation Service's products, services, and ongoing offers
  • Build and maintain strong relationships with customers through regular communication
  • Achieve monthly lead conversion, sales, and performance targets
  • Handle customer inquiries professionally and provide accurate information
  • Schedule appointments and coordinate with the service team for smooth customer handovers
  • Maintain accurate records of calls, follow ups, and customer interactions in the CRM system
  • Re engage inactive and existing customers to generate repeat business
  • Identify customer needs and recommend suitable automotive services
  • Ensure high levels of customer satisfaction throughout the customer journey
  • Contribute to business growth by maximizing lead conversion opportunities

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