Telecaller
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Key skills for this role
About the Role
Oscar Legacy Auto Services is seeking a professional Telecaller to handle incoming and outgoing customer calls, schedule appointments, and support the sales team. Requires 2 years of experience in customer service or telecalling, excellent communication skills, and automotive industry experience is a plus.
Key Skills for This Role
Responsibilities
- Handle incoming and outgoing customer calls professionally
- Respond to customer inquiries and provide accurate information about services
- Schedule appointments and follow up with customers
- Support the sales team with customer coordination and administrative tasks
- Maintain customer records and update the CRM system
- Deliver excellent customer service and build strong customer relationships
Requirements
- Minimum 2 years of experience in customer service, sales support, or telecalling
- Excellent verbal and written communication skills in English
- Strong interpersonal and organizational skills
- Good computer skills (MS Office and CRM systems are a plus)
- Automotive industry experience is a plus
- Ability to work in a fast paced environment and as part of a team
Full Job Posting
Overview
- Oscar Legacy Auto Services is looking for a professional and customer focused Telecaller (Female) to join our growing team in Dubai.
- The ideal candidate should have excellent communication skills, a positive attitude, and experience in customer service or telecalling. Previous experience in the automotive industry is a strong advantage.
Responsibilities
- Handle incoming and outgoing customer calls professionally.
- Respond to customer inquiries and provide accurate information about our services.
- Schedule appointments and follow up with customers.
- Support the sales team with customer coordination and administrative tasks.
- Maintain customer records and update the CRM system.
- Deliver excellent customer service and build strong customer relationships.
Requirements
- Female
- Minimum 2 years of experience in customer service, sales support, or telecalling.
- Excellent verbal and written communication skills in English (additional languages are an advantage).
- Strong interpersonal and organizational skills.
- Good computer skills (MS Office and CRM systems are a plus).
- Automotive industry experience is a plus.
- Ability to work in a fast paced environment and as part of a team.
What We Offer
- Competitive salary (based on experience).
- Career growth opportunities.
- Professional and supportive work environment.
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