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naukri

Tele Caller

SAIL MASTER SHIPPING LLC
Dubai, UAE
Entry
1 weeks ago
Outbound CallingLead GenerationCustomer Relationship ManagementCommunicationSalesCRM Software
Free

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Key skills for this role

Outbound CallingLead GenerationCustomer Relationship Management
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Responsibilities

  • Make outbound calls to potential customers to introduce the company's freight forwarding and logistics services.
  • Generate new business leads and schedule meetings for the sales team.
  • Promote Sea Freight, Air Freight, Land Transportation, Customs Clearance, and Logistics services.
  • Follow up with existing and prospective customers to convert inquiries into bookings.
  • Maintain daily call reports and update customer information in the CRM/Excel database.
  • Build and maintain strong customer relationships through regular follow ups.
  • Achieve monthly sales targets and KPIs set by the management.
  • Coordinate with the pricing and operations team to provide quotations and service information.
  • Maintain professional communication with customers via phone, email, and WhatsApp.
  • Identify new business opportunities and contribute to company growth.

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