Tekla Support and Systems Technician - Construction Modeling

W e are seeking a Tekla Support and Systems Technician to own and advance our Tekla environment , standards, and user experience for the Construction Modeling group .

You will provide technical support to Tekla Structures users, investigate and resolve workflow issues, and maintain databases, catalogs, templates, reports, drawing layouts, and user-defined attributes that keep our standards consistent across projects, offices, and software releases.

Partnering with internal stakeholders and project teams, you will translate business requirements into practical solutions, lead upgrade evaluation and testing, and champion efficient, standardized CAD practice firmwide.

• Provide technical support and guidance to CAD software users; investigate , troubleshoot and resolve modeling, drawing, numbering, reporting, and configuration issues.
• Develop and maintain user documentation, standards, procedures, and best practice guidance.
• Engage with inter nal stakeholders to understand operational requirements , i dentify and deliver recommendations to improv e workflows, efficiency, consistency, and quality.
• Develop, maintain , and support internal and client-specific CAD environments.
• Define and manage company standards including catalogs, templates, reports, drawing layouts, drawing properties, user-defined attributes, and advanced option settings.
• Manage firm folders and environment files, ensuring current approved versions are implemented throughout the Construction Modeling group.
• Support the rollout of new standards, workflows, and environment updates.
• Evaluate new software versions, service packs, and releases, and assess features that may enhance modeling workflows.
• Plan and support software upgrades and environment migrations, documenting impacts, configuration changes, and recommendations.
• Relevant qualification and/or equivalent industry experience in Engineering, Architectural Technology, Construction Management, CAD/BIM, Information Technology, or a related discipline.
• Minimum 5 years' experience using Tekla Structures within a structural steel detailing, construction modeling, or BIM environment.