TECHNOLOGY SUPPORT ASSISTANT

• Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
• Remove old equipment and perform data migration to new machines.
• Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
• Maintain accurate records of time and materials required to perform repairs and service.

• Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
• Identify, request, and control the inventory of repair parts.

• Compile, maintain, and file all physical and computerized reports, records, and other documents.
• Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
• Comply with all district and campus routines and regulations.
• Follow district safety protocols and emergency procedures.
• Respond to after-hours emergencies as needed.

None.

Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van

Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting

Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders

Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)

Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent districtwide travel; May be required to be on-call 24 hours a day.

Mental Demands: Work with frequent interruptions; maintain emotional control under stress