icims
Technician, Equipment Service
Novolex
Montréal, CAN
Full-time
Mid
Onsite
Discovered 3 weeks ago
MS OfficeElectrical schematicsPneumatics
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Why Choose Us?
Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Novolex manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.
Our Sustainability Commitment
The Novolex sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.
**This position will be based in the Montreal, Quebec area**
Responsibilities:
- Field Service Technician provides technical service and support for customers who own and operate Evergreen filling machines. The technician is trained and knowledgeable to install, inspect, troubleshoot and service this equipment. The technician also trains the customer's personnel on proper operating and maintenance techniques to ensure good packing outputs.
- Conducts and controls service activities as assigned to ensure timely customer support and safety while meeting productivity and utilization goals.
- Communicates effectively with central scheduling, management, other departments, and customers.
- Functions as the equipment service technician, advising EPE service management and/or engineering of any problems or situations with current or modified equipment designs.
- Provides learning experiences for both customer and EPE plant personnel on machine operation.
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