Technician 2 - Depot

We value the importance of our employees’ emotional wellbeing.

To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources.

You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.

· Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems.

· Ensures contents and specs of refurbished and repaired items are validated for completeness and high quality of work.

· Ensures refurbished and repaired items meet customer, manufacturer and industry standards upon completion

· Mentors, trains and assists Technician 1 to perform all parts of the job

· Keeps certifications already obtained current and up to date and attains additional certifications required to repair equipment from different manufacturers.

· Ensures all assigned training courses are completed in a timely fashion.

· Receives returned inventory into the Refurbishment Lab and assists with location management (put-away) and auditing of Refurbished items in warehouse locations

· Performs all other duties or special projects as assigned

· Operating knowledge of Microsoft Windows, Linux and Apple operating systems.

· Technology certifications with ability to meet and stay current on industry standards, manufacturer trainings and certification requirements to perform all parts of the job

· Good diagnostic and troubleshooting skills

· Advanced technical aptitude including strong knowledge of, and the ability to identify components and software used in computers.

· Attention to details in testing and refurbishing products

· Proven hands-on experience with repair or configuration of computer systems.

· Technology reading comprehension with ability to read more complex work instruction documents or schematics.

· Technology troubleshooting and mechanical skills.

· Leadership skills with ability to mentor and to assist entry level technicians

· Adaptable with ability to switch tasks based on shifting priorities

· Interpersonal and communication skills with ability to work well with all levels of the organization

· Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy

· Judgment with ability to formulate opinions, compare and decide with good sense

· Organized state of mind with ability to document activities, set priorities and meet deadlines

· Proven ability to successfully work in a team environment.

· Supportive mentor with ability to guide and develop team members

• CompTIA A+ Certification and at least 2 manufacturer certifications is required.
• CompTIA A+ Certification and at least 2 manufacturer certifications is required.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".