Technical Writer

Roles and Responsibilities:

• Develop comprehensive documentation that meets organizational standards

• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

• Independently gather information from subject matter experts to plan, develop, organize, and write procedure manuals, technical specifications, and process documentation

• Research, develop and document technical design specifications

• Produce electronic documentation in addition to hard copy manuals

• Maintain a comprehensive library of technical terminology and documentation

• Analyze documents to maintain continuity of style of content

• Manage updates and revisions to technical literature

• Preparing IT policy documents and user guides

• Taking training sessions on the products and Tools used across the organization on the usage of it and its best practices

Qualification and skills:

• 2 – 5 yrs of experience in IT technical documentation

• Proven experience working in a technical writing position

• Excellent written and verbal communication skills

• Proficiency in MS Office

• Strong attention to detail

• Able to write in explanatory and procedural styles for multiple audiences

• Skilled at prioritization and multi-tasking