Technical Trainer – Quick Fit Center
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Key skills for this role
About the Role
People Dynamics seeks a Technical Trainer for a Quick Fit Center in Doha to design and deliver technical training for automotive service technicians. Candidates need a diploma or degree in Automotive Engineering and 6-9 years of automotive service experience with 2-3 years in training.
Key Skills for This Role
Responsibilities
- Design, deliver, and evaluate technical and operational training programs for automotive service centers
- Deliver technical training on tire services, wheel alignment, brake maintenance, battery testing, oil and fluid services, suspension, steering, vehicle inspections, and basic diagnostics
- Conduct induction, onboarding, refresher, and skill enhancement programs
- Develop and update training materials, SOPs, manuals, presentations, and assessment tools
- Assess employee competencies, identify skill gaps, and recommend development plans
- Monitor training effectiveness and maintain training records and certifications
- Coach and mentor technicians, supervisors, and team leaders
- Support workshop productivity, quality improvement, and operational consistency
- Conduct field visits to evaluate adherence to procedures and training effectiveness
- Promote workplace safety, HSE compliance, and regulatory standards
Requirements
- Diploma or Bachelor's Degree in Automotive Engineering, Mechanical Engineering, Technical Education, or related field
- 6–9 years of automotive service experience, preferably in tire service, quick service, or multi brand service environments
- 2–3 years of experience in technical training, coaching, or workshop supervision
- Hands on experience with automotive diagnostics, maintenance procedures, and workshop equipment
Full Job Posting
Role Overview
- Design, deliver, and evaluate technical and operational training programs for automotive service centers.
- Develop the technical skills, safety awareness, customer service capabilities, and operational excellence of technicians, supervisors, and service advisors.
- Support onboarding, certification, upskilling, and continuous improvement initiatives.
Key Responsibilities
- Deliver technical training on: Tire services, Wheel alignment and balancing, Brake maintenance and repair, Battery testing and replacement, Oil and fluid services, Suspension and steering systems, Vehicle inspections, Basic diagnostics and preventive maintenance.
- Conduct induction, onboarding, refresher, and skill enhancement programs.
- Develop and update training materials, SOPs, manuals, presentations, and assessment tools.
- Create structured learning paths and certification programs.
- Assess employee competencies, identify skill gaps, and recommend development plans.
- Monitor training effectiveness and maintain training records and certifications.
- Coach and mentor technicians, supervisors, and team leaders.
- Support workshop productivity, quality improvement, and operational consistency.
- Conduct field visits to evaluate adherence to procedures and training effectiveness.
- Promote workplace safety, HSE compliance, and regulatory standards.
- Train service teams on customer service, communication, and complaint resolution best practices.
Requirements
- Diploma or Bachelor's Degree in Automotive Engineering, Mechanical Engineering, Technical Education, or a related field.
- 6–9 years of automotive service experience, preferably in tire service, quick service, or multi brand service environments.
- 2–3 years of experience in technical training, coaching, or workshop supervision.
- Hands on experience with automotive diagnostics, maintenance procedures, and workshop equipment.
Technical Expertise
- Tire and wheel service operations
- Wheel alignment and balancing systems
- Brake systems
- Battery and basic electrical systems
- Lubrication and preventive maintenance
- Automotive workshop operations
- Training methodologies and competency assessment
- Health, Safety, and Environmental (HSE) standards
Key Skills
- Training delivery and facilitation
- Curriculum development
- Technical assessment and evaluation
- Workshop process improvement
- Strong communication and presentation skills
- Coaching and mentoring
- Leadership and team development
- Problem solving and analytical thinking
- Planning, organization, and stakeholder management
Purpose of the Role
- Build a highly skilled, safety conscious, and customer focused workforce.
- Improve service quality, operational efficiency, customer satisfaction, and business performance.
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