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Technical Trainer/Course Development [1396]
Skyelia
San Jose, USA
Full-time
Mid · 3+ years experience
Onsite
Discovered 1 weeks ago
Free
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About
Full-time position
Location: San Jose, CA
The Role
Based in our San Jose office, you will develop and deliver training on industrial products (photolithography equipment). Not only will you prepare lesson plans, but also partner with customers and internal members to implement training as well as maintain equipment in the cleanrooms and training facilities to ensure equipment availability for training and demonstrations.
This is an exciting opportunity to combine your technical expertise with your course development and training skills.
This position requires full-time presence at your assigned office(s)/worksite(s)/territory.
Responsibilities
- Conduct user training on Photolithography products both in-house and at customer sites
- Provide classroom and laboratory training for internal and external customer training courses that includes but not limited to operation, preventive maintenance, application, and installation aspects of Canon photolithography equipment
- Develop new internal and external technical materials
- Revise existing internal and external technical materials to ensure technical materials are current and accurate
- Verify accuracy of technical procedures to support field service technicians and customer needs
- Provide detailed presentations on technical topics
- Responsible for operation, and maintenance of the training facilities and training equipment and preparation of the instructional site in the San Jose facility
- Participate in discussion groups as needed, to share technical information and improve technical knowledge of less experienced colleagues
- Contact customers to discuss training needs and acquire feedback from customers on current training programs and systems
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