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Technical Support Specialist Intern
Cyces Innovation Labs
Chennai, IND
Full-time
Entry
Onsite
INR 15000-15000 monthly / month
Discovered 3 weeks ago
DataDogJiraServiceNowFreshdeskMySQLPostgreSQL
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Requirements
- Proven experience in a technical support, application support role.
- Familiarity with monitoring tools (e.g., Data gaps, AWS Cloudwatch, DataDog)
- Knowledge of databases (MySQL, PostgreSQL, MongoDB) and ability to perform basic queries for troubleshooting.
- Hands-on experience with ticketing systems like Jira, ServiceNow, or Freshdesk.
- Exposure to cloud platforms (e.g., AWS, Azure) and modern CI/CD environments is a plus.
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication skills to interact with internal stakeholders and external customers.
About Cyces Innovation Labs
IT Services & Consulting84 employeesFounded 2018
Indian engineering-first product studio building software products and AI solutions for startups and businesses.
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