Technical Support Specialist I

• Competitive salary and benefits package.
• Opportunity to work with a passionate and innovative team.
• Career growth and development opportunities.
• Collaborative and dynamic work environment.

Equivalent Education Level Required: High school diploma or equivalent.

Required: Customer service or technical support is a plus

Knowledge Required: Excellent written and verbal communications skills as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment.

Ability to read, write, evaluate, and apply information.

Ability to interact professionally and exhibit appropriate social skills.

Ability to maintain confidential information and professional boundaries.

Ability to understand and ensure compliance with policies, procedures, and laws.

Ability to develop and maintain business relationships.

Proficient in MS Office.

Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers.

Travel: Available as needed with appropriate notice, but no significant travel is anticipated for this position.

Other: Must be eligible to work in the USA.

May be subject to criminal background checks.