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Technical Support - Fintech Payments
FinOn
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Technical supportTroubleshootingPayment gatewaysPayment orchestration platforms3D SecureAPIs
Free
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Technical supportTroubleshootingPayment gateways
Role Overview
This is a full-time remote Technical Support role focused on fintech payment solutions.
The specialist supports payment gateways, orchestration platforms, and 3D Secure services.
Key Skills for This Role
Technical supportTroubleshootingPayment gatewaysPayment orchestration platforms3D SecureAPIs
Full Job Posting
Company Description
FinOn provides digital payment solutions for issuers, acquirers, merchants, and payment processors.
Its products include payment gateways, payment orchestration platforms, 3D Secure solutions, instant payments gateways, and Payment Gateway as a Service.
FinOn also develops custom fintech software and provides consulting and advisory services.
Role Description
This is a full-time remote Technical Support role focused on fintech payment solutions.
The specialist supports payment gateways, orchestration platforms, and 3D Secure services.
Responsibilities
- Provide technical and customer support for payment solutions.
- Diagnose issues and analyze logs and transaction flows.
- Collaborate with product and engineering teams to resolve incidents.
- Assist clients with onboarding, configuration, and integrations.
- Document solutions, best practices, and knowledge base articles.
- Monitor system performance and identify recurring issues.
- Provide feedback to improve product reliability and user experience.
Qualifications
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