icims
Technical Support Engineer I
PowerSchool Group LLC
Bengaluru, IND
Full-time
Onsite
Discovered 2 weeks ago
Technical supportCustomer trainingTechnical issue analysisCloud-based K-12 software
Free
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Technical supportCustomer trainingTechnical issue analysis
Role Overview
The Support team provides training and technical support for customers.
The available description ends during a discussion of accurately analyzing customer issues.
Key Skills for This Role
Technical supportCustomer trainingTechnical issue analysisCloud-based K-12 software
Full Job Posting
About PowerSchool
PowerSchool provides cloud-based K-12 software supporting school districts, classrooms, educators, students, and families.
The company describes its mission as helping schools operate more effectively and improve outcomes for educators, students, and families.
Team Overview
The Support team provides training and technical support for customers.
The available description ends during a discussion of accurately analyzing customer issues.
Role Responsibilities
- Provide technical support to customers.
- Provide customer training.
- Accurately analyze customer issues.
Requirements
- Ability to accurately analyze customer technical issues.
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