brassring
Technical Support Engineer
Infinite Computer Solutions
Georgia, USA
Full-time
Senior · 9+ years experience
Onsite
Discovered 1 weeks ago
Windows ServerITIL
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Windows ServerITIL
Role Overview
• Experience: 5+ years in a service desk or equivalent role at 2nd or 3rd level.
• Technical Skills:
• Strong understanding of networking, security, and related infrastructure.
• Hands-on experience with Windows Server administration and virtual machine management.
• ITIL Knowledge: Familiarity with ITIL frameworks and best practices in service delivery.
• Communication Skills: Excellent verbal and written communication.
• Customer Focus: Proven ability to deliver superior client service and maintain satisfaction.
• Teamwork: Capable of working independently and within a multidisciplinary team.
Key Skills for This Role
Windows ServerITIL
Full Job Posting
Job description
Experience: 5+ years in a service desk or equivalent role at 2nd or 3rd level.
Technical Skills:
Strong understanding of networking, security, and related infrastructure.
Hands-on experience with Windows Server administration and virtual machine management.
ITIL Knowledge: Familiarity with ITIL frameworks and best practices in service delivery.
Communication Skills: Excellent verbal and written communication.
Customer Focus: Proven ability to deliver superior client service and maintain satisfaction.
Teamwork: Capable of working independently and within a multidisciplinary team.
Technical Issue Resolution:
Diagnose, analyze, and resolve complex technical issues escalated by clients by working with various technical teams.
Customer Service Excellence:
Deliver exceptional support and maintain high levels of client satisfaction.
Collaborate with clients to understand their needs and ensure effective solutions.
System Administration:
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Infinite Computer Solutions
Technical Support / Graduate Freshers - Dubai Location
, UAE
EntryFull-time
We are looking for Graduate Freshers / Technical Support role for Dubai Location (Only local candidates) Experience: 0 - 2 years Can join immediate Location: Dubai Good verbal communication / Excellent communications ski
Discovered TodayView →
Technical Support / Graduate Freshers - Dubai Location
, UAE
Discovered TodayFull-time
Cyber Security Analyst
, USA
Discovered 1 weeks agoFull-time
Technical Program Manager
, USA
Discovered 1 weeks agoFull-time
Test Specialist - Automation
, USA
Discovered 1 weeks agoFull-time
Oracle Database Administrator
, USA
Discovered 1 weeks agoFull-time
Senior Application Developer
, USA
Discovered 1 weeks agoFull-time
Computer Programmer Analyst
, USA
Discovered 1 weeks agoFull-time
Test Automation Lead
, USA
Discovered 1 weeks agoFull-time