Technical Support Engineer
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Key skills for this role
About the Role
ACTION International Services LLC is seeking a Technical Support Engineer to provide technical support for project requirements and submittals during tendering and execution phases.
Key Skills for This Role
Responsibilities
- Review customer information, specifications, drawings, and other applicable details to determine requirements for design of system.
- Perform all necessary calculations and analysis, interpretation of data and pressure drop and flow analysis, etc. as required.
- Responsible for preparation of project specific method statements in line with scope of works, commercial & technical proposals that comply with client and regional specifications, standards and guidelines.
- Responsible for the preparation of project drawings (Working plans to details) complying with project design, specifications and guidelines.
- Assist the bid process by identification of scope of works and generation of BOQ measurement items from Client drawings and design concepts.
- Responsible for the compilation of cost estimates in line with engineering parameters, bill of quantity and specific client requirements.
- Assist in evaluating bids and acknowledge/decline as per company philosophy/strategy.
- Keep abreast with industry standards, client specific requirements and recent product developments.
- Investigate and recommend alternative methods to meet technical requirements in a cost effective manner.
- Formulate comprehensive studies to bring about changes that will minimize overall project costs, increase efficiencies and increase revenue for the technical solutions provided.
- Coordinate simultaneous projects and manage efficient documentation control procedures.
- Proactively update stakeholders on current technical support status, task progression, issues and potential delays.
Requirements
- Degree in Mechanical Engineering or equivalent from an internationally recognized University.
- Proficient in Fluid Dynamics, Pump Applications and Selection.
- Proficient in AutoCAD.
- Effective communication skills including verbal, written and presentation skills.
- Demonstrable track record of managing multiple tender proposals simultaneously.
- Proven ability to work effectively both independently and in a team based environment.
- Demonstrated willingness to be flexible and adaptable to changing priorities.
- Strong multi tasking and organizational skills.
- Keen analytic, organization and problem solving skills, which enable sound decision making.
- Excellent team skills with an ability to communicate and work effectively across variety of internal and external stakeholders.
- Proficient in Microsoft Office suite, Particularly MS Excel.
Full Job Posting
General Description
- This role is responsible to provide proactive technical support for all project requirements and submittals during tendering as well as project execution phase.
- It will also address documentation requirements technical in nature by working closely with the sales and operations team.
Key Accountabilities / Responsibilities
- Review customer information, specifications, drawings, and other applicable details to determine requirements for design of system.
- Perform all necessary calculations and analysis, interpretation of data and pressure drop and flow analysis, etc. as required.
- Responsible for preparation of project specific method statements in line with scope of works, commercial & technical proposals that comply with client and regional specifications, standards and guidelines.
- Responsible for the preparation of project drawings (Working plans to details) complying with project design, specifications and guidelines as follows; (knowledge of geographical coordinate systems are preferred).
- a) System Layout and details
- b) System Cross Sections
- c) Electrical and hydraulic Layout
- d) Construction Drawings.
- e) Discharge layouts for NOC applications.
- Assist the bid process by identification of scope of works and generation of BOQ measurement items from Client drawings and design concepts.
- Responsible for the compilation of cost estimates in line with engineering parameters, bill of quantity and specific client requirements.
- Assist in evaluating bids and acknowledge/decline as per company philosophy/strategy.
Cross Functional Support/Training
- Work closely with internal project stakeholders assigned to identify and resolve any project risks associated with technical solutions, contracts, documentation & execution.
- Identify & address problems and opportunities; brings those which are appropriate to the Line Manager; and, facilitate discussion & deliberation.
- Provide marketing support, prepare prequalification documentation, customized datasheets.
Qualification Requirements
- Degree in Mechanical Engineering or equivalent from an internationally recognized University.
- Proficient in Fluid Dynamics, Pump Applications and Selection.
- Proficient in AutoCAD.
- Effective communication skills including verbal, written and presentation skills.
- Demonstrable track record of managing multiple tender proposals simultaneously.
- Proven ability to work effectively both independently and in a team based environment.
- Demonstrated willingness to be flexible and adaptable to changing priorities.
- Strong multi tasking and organizational skills.
- Keen analytic, organization and problem solving skills, which enable sound decision making.
- Excellent team skills with an ability to communicate and work effectively across variety of internal and external stakeholders;
- Proficient in Microsoft Office suite, Particularly MS Excel.
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