bayt
Technical Support Coordinator
Startech LTD
Riyadh, KSA
Freelance
Entry
Remote
SAR 3,750 SAR 5,625
3 weeks ago
Customer ServiceTechnical SupportCommunicationProblem SolvingData Entry
Free
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Customer ServiceTechnical SupportCommunication
About the Role
This freelance opportunity is for a Technical Support Coordinator to provide customer service and technical support from home. The role involves receiving calls, understanding customer needs, recording cases, and coordinating with teams.
Key Skills for This Role
Customer ServiceTechnical SupportCommunicationProblem SolvingData Entry
Responsibilities
- Receive customer calls and interact with them in a professional manner
- Understand customer needs and issues and direct them to the appropriate department
- Record customer data and cases accurately and organized
- Send information to the specialized team and follow up on requests as needed
- Contribute to providing an exceptional experience for customers and enhancing service quality
Requirements
- Must be a Saudi national
- Willingness to work as a freelancer
- Experience or knowledge of the fundamentals of remote work
- Stable internet connection and availability at home
Full Job Posting
Opportunity Overview
- Freelance opportunity in Customer Service and Technical Support.
- Work from home at your convenience with high flexibility in working hours.
- Collaborate with professional and well known entities in the Saudi market.
Role Responsibilities
- Receiving customer calls and interacting with them in a professional manner.
- Understanding customer needs and issues and directing them to the appropriate department.
- Recording customer data and cases accurately and organized.
- Sending information to the specialized team and following up on requests as needed.
- Contributing to providing an exceptional experience for customers and enhancing service quality.
Candidate Requirements
- Must be a Saudi national.
- Willingness to work as a freelancer.
- Experience or knowledge of the fundamentals of remote work.
- Stable internet connection and availability at home.
Compensation
- Salary: SAR 3,750 SAR 5,625
- Potential to earn additional or primary income based on working hours and efforts.
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