brassring
Technical Services Manager
Sofina Foods
Kingston upon Hull, GBR
Full-time
Mid
Onsite
Discovered 2 weeks ago
Free
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The Ideal Candidate
Experienced in a similar Technical Services, Technical Manager, or Quality role within FMCG manufacturing.
Knowledgeable in food safety, quality management systems, and regulatory compliance requirements.
A confident communicator with strong written and verbal communication skills.
Organised and detail-focused, with the ability to manage multiple priorities effectively.
Proactive in identifying issues and implementing practical solutions.
Skilled at analysing data, identifying trends, and driving continuous improvement initiatives.
Able to build positive working relationships across technical, operational, and commercial teams.
Committed to maintaining high standards of product quality, safety, and customer satisfaction.
Your Key Responsibilities
- Managing the Technical Administration function, ensuring procedures and policies remain aligned with company, customer, and accreditation requirements.
- Promoting transparent, values-led, and professional management practices across the department.
- Overseeing site quality systems alongside the Technical Team to maintain compliance with internal standards, customer expectations, and external accreditations.
- Working closely with the NPD team to ensure product and specification information is accurate and up to date within site databases.
- Managing technical KPI reporting processes and identifying trends to drive performance improvements.
- Supporting HACCP, VACCP, and TACCP programmes, ensuring documentation remains current and effective.
- Driving effective root cause analysis and preventative actions following non-conformances.
- Coordinating microbiological, chemical, and nutritional testing programmes, analysing results and identifying opportunities for improvement.
- Managing customer complaint processes in partnership with Technical Administrators and operational teams to ensure timely resolution and continuous learning.
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