Technical Services Engineer/Technologist at NCS Multistage — Calgary, CAN | Base Career

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Department – Technical Services

Reports to – Regional Tech Services Manager, Canada

Job Summary

The Tech Services Eng/Tech is primarily responsible for creating an atmosphere to educate, train, develop and motivate through supervision and mentorship.

They will lead by example, always following company policies and procedures along with projecting integrity.

They will maximize sales and profits by providing unmatched service to our clients.

Key Areas Of Responsibility

Champion new products & technologies through development, field testing & performance data studies
Liaison with Product Line and Engineering on field design and modifications
Provide technical support to the Sales and Business Development team
Communicate with Sales and Operations to enhance customer support
Take lead on assigned NCR investigations
Ensure proper NCR processes are completed and reviewed with the customer when necessary
Ensure internal communication of NCR results to Product Line, Engineering, Sales, and Operations
Take lead on assigned projects with objectives including product performance improvements, NCS processes improvements, and product cost reduction opportunities

BS Degree in Engineering from an accredited College or University or Certified Engineering Technologist; required
Petroleum industry related experience in oil and gas completions and/or drilling, including coiled tubing, fracturing, or downhole tool operations; asset
Proficient with Microsoft Office Suites
Work with other teams, and exhibit effective communication
Self-motivated with excellent organizational and time management skills
Excellent judgement, high level of efficiency & work ethic
Ability to handle multiple priorities simultaneously, manage priorities
Ability to handle stressful situations
Ability to perform job responsibilities in all weather conditions
Perform physical labour when necessary, in addition to standing or travelling for long periods of time
Ability to move or lift 25lbs – 50lbs

Teamwork/Collaboration – Able to work cooperatively with other individuals
Service Focus – Builds & maintains customer satisfaction and provides excellent service to internal & external customers
Decision Making – Able to make decisions and solve problems of varied levels of complexity using logical, systematic, and sequential approach
Ethics & Integrity – Trustworthiness and ethical behavior with consideration for impact & consequence when making decisions/taking action
Problem Solving – Ability to approach a problem by using a logical, systematic, sequential approach
Continuous Improvement – Ongoing improvement of products, services, or processes through incremental & breakthrough improvements
Accountability – Obligation or willingness to be answerable for an outcome

Technical Services Engineer/Technologist

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Full Job Posting

Department – Technical Services

Job Summary

Key Areas Of Responsibility

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