Technical Records Coordinator

• Consolidate technical documentation into a complete, accurate, and customer-acceptable records package.

• Interpret and translate customer documentation requirements into the final output package provided at the completion of each work order.

• Perform detailed audits of technical record packs to verify completeness, accuracy, and inclusion of all required supporting documents and inputs.

• Organize and coordinate the release of the final data set to customers for review in a timely and structured manner.

• Identify, communicate, and escalate technical documentation issues raised by customers to the site Quality team for review, correction, and continuous improvement.

• Support the archiving and records storage process to ensure completed work packs are properly retained and accessible in line with business requirements.

• Retrieve and provide historical records for prior work orders in response to customer requests.

• Assist in coordinating in-process shop reports and other documentation updates as required to support customer visibility during active work scopes.

• Collect data on recurring documentation errors, analyse common issues, and work with Production and Quality teams to improve documentation standards and process effectiveness.