Technical QA Engineer - AI Enabled

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Explore your next opportunity at a Fortune Global 500 organization.

Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

The AI-enabled Technical QA Engineer is responsible for ensuring production quality through automation, AI-assisted testing, production validation, and reliability engineering practices.

• Design and implement automated API test frameworks.
• Develop production regression suites.
• Validate production releases before and after deployment.
• Use AI tools to generate test cases and improve test coverage.
• Detect anomalies using logs, metrics, and production telemetry.
• Validate event streams and business data.
• Collaborate with engineering teams during production incidents.
• Continuously improve quality engineering processes.

• 4–8 years of automation testing experience.
• Strong API testing expertise.
• Experience with automation frameworks.
• SQL and data validation experience.
• Knowledge of event-driven architectures.
• Experience using AI-assisted testing tools.
• Strong analytical and debugging skills.

As part of the Site Reliability Engineering (SRE) organization, every team member plays a critical role in maintaining the reliability and availability of our production systems.