Technical Project Manager III

Coordinate resource-demand planning, staffing reviews, utilization discussions, and capacity-management activities.

Maintain planning information used for staffing decisions, delivery forecasting, and operational-readiness reviews.

Communicate resource-allocation risks that may affect customer commitments, schedules, quality, or financial performance.

Maintain and improve delivery-management standards, templates, operating procedures, governance controls, and reporting practices.

Monitor the accuracy and completeness of schedules, milestones, forecasts, release information, and portfolio status artifacts.

Identify handoff gaps and process breakdowns and facilitate corrective actions.

Support portfolio forecasting, budget visibility, resource-utilization reviews, project financial tracking, annual planning, operating reviews, portfolio health assessments, and project setup governance.

Coordinate with Delivery, Finance, Sales, and Operations to improve transparency and timely decision-making.

Serve as facilitator and operational coordinator for recurring delivery, portfolio, and leadership meetings.

Manage cadence, logistics, agendas, materials, decisions, minutes, and follow-up communications.

Translate complex information into clear, executive-ready messages for technical and non-technical audiences.

Develop and maintain standard operating procedures, training materials, process documentation, and governance playbooks.

Support onboarding and knowledge transfer.

Facilitate lessons learned and retrospectives.

Promote consistent practices and measure adoption and effectiveness of process changes.

PMP or comparable project, program, or Agile certification.

Experience in Professional Services, software delivery, retail technology, or enterprise technology organizations.

Experience with portfolio and project tools such as Smartsheet, Jira, ServiceNow, Oracle, Tempo, or comparable platforms.

Experience supporting customer-facing delivery organizations and executive governance forums.

Experience developing SOPs, training materials, reporting standards, or knowledge-management content.

Familiarity with Agile, waterfall, and hybrid delivery approaches.

Leadership reporting and meeting materials are accurate, concise, and delivered on the required cadence.

Risks, actions, issues, and decisions have clear owners, current status, and timely escalation or closure.

Resource constraints, delivery dependencies, and financial or schedule variances are visible early enough to support corrective action.

Portfolio and project artifacts provide consistent, trustworthy information for leadership decision-making.

Governance forums produce documented decisions, accountable actions, and effective follow-through.

Professional Services processes, templates, training, and reporting practices become more consistent and efficient over time.

ABOUT THE COMPANY

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts 401(k) plan (with company match) Company provided life insurance Pet Insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

DIVERSITY, EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)