Technical Project Manager

AI-Powered Workflows: Actively utilize modern generative AI tools (such as Claude, ChatGPT, Cursor, or Copilot) to accelerate daily tasks—such as synthesizing documentation, drafting clear stakeholder communications, and automating administrative program tracking.

Technical Engagement: Build a strong working knowledge of impact.com's system architectures, APIs, and cloud infrastructure patterns to credibly challenge timelines, identify technical risks, and participate in scoping discussions with technical leads.

Cross-functional programs are delivered predictably, on scope, and with high transparency across R&D and GTM teams.

Multi-team dependencies are identified and resolved proactively, minimizing critical-path slippage and structural friction.

Milestone Predictability: Achievement rate of critical program milestones and target launch windows.

Time-to-Resolution for Blockers: Speed and effectiveness of clearing cross-team blockers and resource constraints.

Stakeholder Sentiment: Positive alignment and communication satisfaction scores from collaborating squads and product partners.

Jira & Confluence Health: Accuracy and completeness of epic definitions, dependency linkages, active decision logs, and release plans.

Retrospective Action Rate: The speed at which retro-identified improvement items are actioned and implemented in future sprints.

Cycle Time reduction: Measurable improvement in delivery velocity for multi-squad initiatives through refined dependency planning.

Experience: 5+ years of dedicated technical project or program management experience within a fast-paced software development or technology environment.

Program Execution: Proven track record of successfully guiding complex, multi-team programs with interdependencies from initiation to global launch.

Agile Mastery: Deep command of Agile/Scrum methodologies, with the practical ability to adapt frameworks to fit squad-specific maturity and organizational contexts.

Tooling Expertise: Advanced hands-on experience utilizing Jira (roadmaps, cross-team boards, reporting) and Confluence to manage complex documentation.

Technical Literacy: Ability to understand technical architectures, API integrations, and system infrastructure well enough to engage credibly with staff engineers and architects.

AI Tool Integration: Demonstrated experience using AI productivity tools (e.g., Cursor, Copilot, ChatGPT, Claude) to accelerate personal output, draft communications, or synthesize technical data.

Communication: Exceptional written and verbal communication skills, with a track record of translating complex technical states into concise, clear updates for executive stakeholders.

Certifications: Project Management Professional (PMP), Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent professional project management credentials.

Advanced Technology Exposure: Familiarity with LLM-based product workflows, prompt engineering, RAG pipelines, or model fine-tuning processes.

SaaS Environment: Prior experience navigating a rapidly scaling B2B SaaS platform or multi-sided marketplace business model.

Infrastructure Context: High-level understanding of cloud infrastructure (AWS or GCP), CI/CD pipelines, and microservices.

Practice Building: Experience helping to build or mature a TPM function, project management office, or shared delivery playbook from the ground up.

Salary Range: $150,000 - $180,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

Medical, Dental, and Vision insurance

Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled

Flexible spending accounts and 401(k)

Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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