Technical Project Manager – Cloud Managed Services Location: Coimbatore Mode: Work from Office Type: Full-time About Ankercloud Ankercloud is a global technology consulting and implementation partner that helps ambitious companies turn bold ideas into real products using cloud, data, AI/ML, and security.
Ankercloud is a Premier Tier Partner for both AWS and Google Cloud, with teams serving customers across regions and industries.
Our Cloud Managed Services practice supports mission-critical environments through proactive operations, Site Reliability Engineering (SRE), cloud governance, automation, and 24x7 support.
We help customers maximize cloud reliability, security, performance, and operational excellence while enabling them to focus on innovation and business growth.
Role Overview Ankercloud is hiring a Technical Project Manager to lead the delivery and operations of our Cloud Managed Services portfolio.
This role is ideal for someone who can effectively bridge the gap between customers and technical teams while driving operational excellence across complex cloud environments.
The role sits at the intersection of project management, cloud operations, service delivery, and customer success.
It requires strong technical understanding, operational discipline, and the ability to manage incidents, govern SLAs, coordinate cross-functional teams, and build long-term customer relationships.
This is not a coordination-only role.
You are expected to understand the technical landscape, confidently lead major incident bridges, collaborate with SRE and cloud engineering teams, and ensure that customer expectations are consistently exceeded.
Lead Managed Services Delivery
Own the operational delivery of managed cloud services across AWS and Google Cloud environments.
Partner with Site Reliability Engineers, Cloud Architects, Security teams, and DevOps engineers to ensure stable and efficient customer operations.
Manage service transitions, customer onboarding activities, operational readiness, and ongoing delivery governance.
Coordinate change management activities, maintenance windows, and planned infrastructure updates with internal teams and customers. Drive Incident & Escalation Management
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