Technical Project Manager
Role Overview
• Plan, direct and manage business relations activities and ensure user requirements implemented using MS Dynamics CRM and associated solutions meet client expectations
• Define project management standards and techniques, governance framework. Guide team in the use of the methodology and tools and ensure adherence to processes
• Provide guidance and support in decision making process between customer and work streams
• Control the Schedule, scope of project work and manage change through accepted change control procedures, including re-planning as necessary
• Identify & resolve project issues & risks
• Review tasks and project status to ensure accurate, timely and cost effective completion
• Manage the overall quality standards and ensure alignment to
• Facilitate meetings for project kick-off, status reports and steering committee meetings with senior leadership
• Ensure project time is accounted for and project estimates (resources & expense) needed on the projects accurately to ensure project success
Key Skills for This Role
Full Job Posting
Project responsibilities
- Plan and direct business relations activities and ensure MS Dynamics CRM requirements and associated solutions meet client expectations.
- Define project management standards, techniques, and governance; guide teams in using the methodology and tools and ensure process adherence.
- Support decision-making between customers and work streams.
- Control project schedule and scope, manage changes through accepted change control, and replan as necessary.
- Identify and resolve project issues and risks; review tasks and status for accurate, timely, cost-effective delivery.
- Manage quality standards and alignment.
- Facilitate kick-off, status, and steering committee meetings with senior leadership.
- Ensure project time is accounted for and resource and expense estimates are accurate.
Qualifications
- Relevant project management experience, including managing MS Dynamics CRM transformation programs.
- Must have managed and successfully delivered two complex or large-scale projects within budgeted scope, effort, schedule, and cost parameters.
- Excellent communication and client management skills.
- Experience with implementation methodologies such as Scrum, PMP, or PRINCE2.
- Experience handling large teams in a distributed delivery model.
- Experience using MPP or an equivalent project planning tool.
- Middle East client experience is an advantage.
- Knowledge of MS Dynamics CRM products, MS Dynamics technical skills, or Azure Cloud is advantageous.
- Data migration engagement experience and Arabic-speaking ability are advantageous.
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