Technical Project Manager

SS8 is looking for an experienced Technical Project Manager to lead the successful delivery and deployment of our technology solutions in customer environments. This is a highly collaborative role at the intersection of technology, programme delivery and customer success . You will work closely with Product Management, Engineering, Field Services, Project Management and customers throughout the delivery lifecycle—from pre-sales technical review and planning through deployment, acceptance testing and operational handover. You’ll also bring valuable customer and deployment insights back to our Product and Engineering teams, helping us continuously improve our solutions and delivery processes.

Key Responsibilities

Lead cross-functional teams through complex technical deployments and customer acceptance.

Coordinate Acceptance Test Plans, validation, issue resolution and customer sign-off.

Provide technical leadership and act as a trusted advisor to customers and internal teams.

Identify and manage technical, project and delivery risks.

Participate in pre-sales technical reviews, assessing requirements, feasibility, scope and delivery considerations.

Develop and maintain technical documentation ( including H igh level design and Low level design) , deployment guides and acceptance materials.

Translate complex technical issues into clear, actionable information for technical and business stakeholders.

Build strong relationships with customers, partners and internal teams.

Capture customer feedback and deployment lessons to help shape product improvements.

Drive delivery plans, milestones, stakeholder communications, and successful execution throughout the implementation lifecycle .

Participate in an out-of- hours on-call rotation to support critical escalation management, system deployment stability, and high-priority incident handling.