Technical Project Manager

The right candidate will straddle the gap between serving as a Project Manager responsible for the successful implementation of a variety of very challenging projects and an engagement manager with an eye on helping Endiem scale. You will thrive when working with a top-notch Salesforce solutions project team, and you will be comfortable working face-to-face with customers, business prospects, and analyst support teams. As a Technical Project Manager, you will make an immediate impact by performing the following functions:

Providing oversight on mid-to-enterprise-sized Salesforce projects from discovery and kick-off; to design, build, and deliver; to data migration and hyper-care on time, on budget, and with the superlative service that Endiem is known for

Determine and define clear deliverables by matching the roles and team members required for specific projects or initiatives on a project

Understanding project requirements and then managing the customer expectations as our expert delivery team executes Salesforce and Salesforce integration projects

Facilitating the daily stand up call across both Local and Remote teams relevant to your projects

Ensuring that utilization of your projects is optimized by understanding burndown against forecasts and utilization against delivered while working the defined project scope and reporting this weekly

Identifying risks that could impact the timeline, scope, quality, or budget of projects you are assigned to; helping to determine the resolution; and communicating the solutions to the Team Lead and customer

Defining, composing and presenting change orders that arise on your projects (We scope well so this is pretty unusual!)

Reviewing (and occasionally compiling) key documentation for quality and accuracy such as User Stories, Business Process, Process Flow Analysis, Requirements Definitions, Configuration Workbooks, Data Models, Detailed Functional Designs, ERDs, Executive Summaries & Project Postmortems

Participating in occasional pre-sales engagements with the Endiem team, clients, and Salesforce to ascertain business requirements then recommending best practice solutions based on client needs