Technical Program Manager V - 6319

Responsibilities

• Coordinate delivery across Business Messaging monetization programs, tracking milestones, dependencies, and progress across engineering, product, and business teams
• Develop and maintain end-to-end program plans, including timelines, dependency mapping, and execution tracking
• Translate client and advertiser insights into actionable inputs for product and engineering workstreams
• Identify, track, and escalate program risks, blockers, and dependencies to stakeholders and leadership
• Prepare and deliver clear program status reporting, including progress against KPIs and defined success metrics
• Maintain program documentation, operational processes, and cadence materials to support execution and visibility
• Collaborate with legal, policy, and compliance teams to ensure alignment on program deliverables
• Support roadmap planning, product alignment, and integration of AI-driven best practices across programs
• Internal Responsibilities
• Attend regular internal practice community meetings
• Collaborate with your itD practice team on industry thought leadership
• Complete client case studies and learning materials (blogs, media material)
• Contribute to Digital Transformation practice development initiatives
• Participate in internal networking events (virtual and in-person)
• Partner with leadership on career development opportunities
• Required Qualifications and Skills
• 10+ years of experience in program or project management within technology, digital advertising, or related domains
• Proven experience managing cross-functional programs in large, global, matrixed organizations
• Strong product-first and customer-centric mindset, with experience in ambiguous or early-stage environments
• Excellent written and verbal communication skills, including executive-level status reporting
• Strong analytical skills with the ability to interpret program data and translate insights into actionable recommendations
• Experience coordinating across multiple geographies and teams with competing priorities
• Preferred Qualifications and Skills
• Familiarity with business messaging, conversational commerce, or related product areas
• Experience in enterprise B2B or platform go-to-market environments
• Exposure to AI/ML product adoption within enterprise contexts
• Experience building operational tooling or automation to improve program efficiency
• Education
• Bachelor’s degree in Business, Engineering, Computer Science, or a related field, or equivalent work experience required
• Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
• The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.
• Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!