Technical Program Manager - Server Customer Engineering, Enterprise AI Product Line

Responsibilities

• THE ROLE: We are seeking an experienced Technical Program Manager – Server Customer Engineering (Enterprise AI Product Line) to join the Server Platform Solutions Engineering / Server Customer Engineering PMO to lead end-to-end delivery, focused on the Enterprise AI product line. You will manage programs from development through End‐of‐Life, coordinating cross‐functional teams across hardware, firmware, software, validation, and partners to deliver production‐ready AI solutions at scale. THE PERSON: You will be the primary AMD contact for Enterprise AI programs supporting enterprise customers—ensuring alignment between customer goals and AMD roadmaps, driving release readiness, and protecting production stability for critical datacenter deployments. KEY RESPONSIBILITIES: Customer Ownership - Serve as primary support contact for Enterprise AI programs supporting Enterprise customers (development and sustaining); build and maintain sponsor and program lead relationships. - Understand customer business goals and AI workload requirements; align customer needs with AMD priorities. - Advocate for customer satisfaction; manage requirements, critical issues, and escalations. Program & Project Management - Own end‐to‐end program delivery: define schedules, milestones, success criteria, resources, and deliverables. - Coordinate cross‐functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers.