Technical Program Manager – Infrastructure Engineering
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Key skills for this role
Role Overview
UST is seeking a Technical Program Manager for Infrastructure Engineering.
The role connects SRE, platform developers, architects, and the broader engineering organisation.
The position owns planning, execution, and communication for infrastructure programmes in a fast-moving startup environment.
Key Skills for This Role
Full Job Posting
Role overview
UST is seeking a Technical Program Manager for Infrastructure Engineering.
The role connects SRE, platform developers, architects, and the broader engineering organisation.
The position owns planning, execution, and communication for infrastructure programmes in a fast-moving startup environment.
Program leadership
- Lead end-to-end technical programmes across GPU orchestration, cluster management, networking, storage, telemetry, and provisioning pipelines.
- Align scope, milestones, dependencies, success metrics, and delivery timelines.
- Drive kickoffs, sprint alignment, risk reviews, and postmortems.
- Coordinate SRE, platform developers, and architects and manage cross-team blockers and risks.
- Communicate programme status, trade-offs, and timelines to infrastructure leadership and stakeholders.
Delivery and technical execution
- Manage roadmaps and release plans for multi-team infrastructure initiatives.
- Implement OKRs, milestones, RACI, risk logs, and SLAs as scalable programme practices.
- Ensure engineering deliverables meet performance, reliability, security, and cost targets.
- Maintain technical understanding of GPU infrastructure and align decisions with NVIDIA Cloud Platform guidance where applicable.
- Facilitate architecture reviews and translate architecture into executable engineering work.
- Coordinate reliability initiatives, incident playbooks, operational runbooks, testing, and rollout strategies.
- Define and track KPIs including uptime, mean time to recovery, and provisioning latency.
Minimum requirements
- Bachelor's degree in computer science, engineering, or equivalent experience.
- At least 5 years of technical programme management experience in infrastructure or platform organisations.
- Hands-on familiarity with at least one of GPU compute stacks, Kubernetes, cluster orchestration, or cloud infrastructure.
- Experience coordinating SRE, platform engineering, and architecture teams on complex multi-quarter programmes.
- Track record delivering projects with multiple engineering teams and external dependencies.
- Excellent communication skills for explaining technical trade-offs and programme status to executives.
- Strong skills in roadmaps, dependency mapping, risk management, and prioritisation.
- Experience defining, monitoring, and improving KPIs and SLAs.
- Comfort with ambiguity and rapid change in a startup environment.
- Experience with incident management, postmortems, and on-call processes.
Nice-to-have qualifications
- GPU orchestration tools such as Device Plugin, MIG, NCCL, or CUDA drivers.
- Kubernetes GPU scheduling frameworks or custom scheduler implementations.
- On-premises or cloud deployment experience.
- Infrastructure-as-code, CI/CD, and observability tooling such as Prometheus, Grafana, or OpenTelemetry.
- Experience in GPU-focused companies, ML infrastructure teams, or HPC environments.
Listed skills
- Service level management, site reliability engineering, project management, product management, cloud infrastructure, incident management, platform engineering, Prometheus, risk management, stakeholder management, and OpenTelemetry.
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