Technical Program Manager, Data Center Delivery

Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities The AWS Infra Risk Management team is searching for a passionate and talented Technical Program Manager to lead our risk management initiatives across AWS facilities. The TPM will lead end-to-end risk management processes, from initial identification through to successful remediation. This role requires strategic thinking, technical depth, and exceptional stakeholder management skills to drive risk mitigation programs to completion. At AWS, along with technical knowledge, we expect our leaders to interact with customers, partners and suppliers to understand our business goals and priorities, and to execute rapidly, delivering high-quality results. The candidate will be comfortable in managing remote project delivery teams, and possess the ability to facilitate technical sessions to troubleshoot issues and remove barriers to project success. The TPM will be able to build cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate unnecessary activity, design solutions, remove blockers, and find creative ways to accelerate project delivery. The TPM will leverage their experience in risk management methodologies and technical program management to lead complex initiatives. They'll need to demonstrate expertise in risk assessment frameworks, strategic solution development, feasibility analysis, and program execution. Success in this role requires strong analytical skills, the ability to influence without authority, and experience managing complex technical programs across distributed teams. Do you have a passion for identifying and solving complex infrastructure challenges? Can you navigate ambiguous situations and drive consensus across diverse stakeholder groups? Are you excited about protecting and enhancing critical infrastructure that powers the world's leading cloud platform? Please come and build the future with us. About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications - 3+ years’ experience in delivery of technical infrastructure, including scope, schedule, budget, quality, along with risk and critical path management; - Experience managing projects across functional teams, building sustainable processes and coordinating project schedules - Experience reviewing technical problems and providing clear options and recommendations in order to lead teams to decisions and delivery - Experience conducting in-depth quantitative and qualitative analysis and presenting information to key stakeholders - Demonstrated experience managing external partners (Colocation providers, general contractors, fitout vendors or equipment manufacturers) Preferred Qualifications - PMP - Experience with data center project delivery and critical infrastructure systems - Knowledge of industry standards and best practices in infrastructure risk management - Experience with risk management tools and frameworks - Knowledge of the APAC data center market Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.