Technical Product Owner

Help define the future of connected hospitality technology through products that power managed WiFi, network infrastructure, and digital guest experiences.

We're looking for a Technical Product Owner who is passionate about translating customer needs into innovative technology solutions while partnering closely with software engineering teams to deliver high-quality products.

This role is ideal for someone who understands both technology and business and enjoys collaborating across engineering, product, and customer-facing teams to build products that solve real customer problems.

This is a highly collaborative, technical Product Owner role supporting SONIFI's Managed WiFi and Network Services portfolio.

The ideal candidate has experience working with software engineering teams to deliver networking, managed services, SaaS, or infrastructure-focused technology products.

This is not a project management or Scrum Master role.

Reporting to the Product Manager, you'll own the day-to-day execution of the product roadmap by translating business priorities and customer needs into a well-defined product backlog.

Working closely with Engineering, Quality Assurance, Customer Support, Sales, and Product Management, you'll ensure development efforts remain aligned with product strategy while delivering solutions that provide measurable value for SONIFI customers.

• Own and prioritize the product backlog by translating product strategy, customer feedback, and business priorities into well-defined features, user stories, and acceptance criteria that align with the product roadmap and maximize customer value.
• Partner closely with software engineering, quality assurance, product management, customers, and business stakeholders to gather requirements, evaluate enhancement requests, clarify technical requirements, and deliver networking and managed service solutions that meet customer and business objectives.
• Lead backlog refinement, sprint planning, product demonstrations, and other Agile activities while serving as the primary resource for development teams throughout the software development lifecycle.
• Define detailed functional requirements and acceptance criteria, answer developer questions, remove ambiguities, support testing activities, and ensure delivered functionality meets customer expectations and product quality standards.