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Technical Operations Manager
Pantheon
Toronto, CAN
Full-time
Mid-Senior
Onsite
CAD 96,000–120,000 per year
Discovered 1 weeks ago
ProductboardJiraSoftware development life cycle governanceSDLC data integrityWorkflow automationScripting
Free
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ProductboardJiraSoftware development life cycle governance
Role Overview
The Operations Manager serves as the operational backbone and strategic partner to the Senior Director of Product Operations across Product, Design, and Engineering.
The role owns operational excellence and governance across the full product development life cycle from ideation through post-launch review.
This is a hands-on individual contributor role managing systems, tools, and processes at scale.
Key Skills for This Role
ProductboardJiraSoftware development life cycle governanceSDLC data integrityWorkflow automationScripting
Full Job Posting
About Pantheon
Pantheon WebOps Platform operates more than 300,000 cloud websites for customers worldwide.
The multitenant, container-based platform supports WordPress and Drupal site management through collaborative workflows.
About the Role
The Operations Manager serves as the operational backbone and strategic partner to the Senior Director of Product Operations across Product, Design, and Engineering.
The role owns operational excellence and governance across the full product development life cycle from ideation through post-launch review.
This is a hands-on individual contributor role managing systems, tools, and processes at scale.
Core Responsibilities
- Lead tool strategy and integration decisions across Productboard, Jira, Amplitude, Jellyfish, Guru, Confluence, and Zendesk.
- Resolve systemic data issues, write and automate workflows, and drive adoption of scalable processes.
- Partner with leadership to shape organizational operations and translate findings into recommendations.
- Establish analytics tooling for product launches and post-launch tracking.
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