Technical Operations Manager

What you'll bring to assure your success:

• Proven experience leading a professional service, project delivery, or operations teams within a project based or services driven environment.
• Proven ability to oversee large teams, offering guidance, managing performance, and supporting talent growth.
• Demonstrated experience with Profit & Loss accountability, including ownership of operating budgets, forecasting, revenue production, cost control, and margin performance
• Understanding of key operational and financial metrics, including utilization, productivity, labor efficiency, margins, and overall business unit performance.
• Experience working directly with customers and guiding technical teams through design, integration, project delivery, and ongoing service engagements.
• Sound judgment, strong communication skills, and the ability to balance customer requirements, operational constraints, and financial objectives.
• CTS, CTS-I, CTS-D or additionally preferred certifications of PMI, PMP or ITIL certifications are key to this position.

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make.

That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building.

You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward.

With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported.

Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.