Technical Manager

Track technology direction within the practice domain and translate it into capability plans for the team.

Contribute solution ideas and differentiators into pre-sales and proposal responses.

Publish internally — reference architectures, whitepapers, playbooks — and represent Infinite's capability in customer technical forums.

Shape the practice roadmap rather than executing only against what the customer asks for.

Build, mentor and retain a strong engineering team; develop SMEs and successors within the practice.

Set a high standard for ownership and dependability, and hold the team to it consistently.

Communicate direction clearly so every engineer understands how their work connects to the account outcome.

Create an environment where engineers raise problems early, propose improvements and take initiative without being asked.

Recognise contribution visibly and address underperformance directly.

Demonstrated record of building and standardising a delivery practice, not just running projects.

Evidence of automation-led efficiency gains with quantified outcomes.

Strong written and verbal communication; credible in front of senior customer stakeholders.

Comfortable operating with ambiguity and driving clarity for the team.

Personal ownership — takes accountability for outcomes without deflection.

Prior experience within or alongside Nokia delivery organisations.

Exposure to autonomous networks, AI/ML-assisted operations or observability tooling.

Relevant certifications — Nokia product certifications, Kubernetes (CKA), ITIL, PMP or equivalent.

Experience contributing to pre-sales, solutioning or RFP responses.

Delivery predictability: milestone adherence and first-time-right acceptance improved against a defined baseline.

Standardisation: a published, adopted delivery framework covering the full engagement lifecycle for the practice.

Automation: measurable manual effort reduction, with reusable assets contributed to the BU repository.

Capability: an identified and developed SME bench, with reduced single-point dependency.

Customer confidence: sustained positive Nokia stakeholder feedback and expanded scope within the practice.