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Our Development team is growing, and we’re looking for a Technical Lead (CRM Experience) who is driven by end-to-end ownership and the opportunity to build both core CRM apps and reusable components like Kanban boards and timelines. In this role, you’ll ship code daily and see the direct impact of your work on our customers by driving architectural excellence and ensuring high-quality software delivery across the full lifecycle.
You’ll play a key role as we continue to evolve and scale our no-code platform and expand our AI-driven capabilities, helping build tools that enable small businesses to move faster and work smarter.
CRM Experience owns the end-to-end development of Method’s core CRM suite, including Customers & Leads, Opportunities, Activities, Email, Cases, Work Orders, Scheduling, Proposals, and related workflows.
Our ownership spans the customer-facing frontend, backend runtime and services, and the configurable stock apps customers receive out of the box. We build new apps, deliver customer-facing features, and create reusable platform components—such as Kanban boards, timelines, grids, and workflow capabilities—that expand what customers can accomplish and customize in Method.
We operate with a continuous-delivery mindset, shipping improvements and features frequently while maintaining the reliability, performance, and quality expected of a business-critical CRM. Our goal is to help customers succeed quickly, grow their use of Method, and adapt the platform as their businesses evolve.
Method is on a mission to transform how small businesses operate by giving them real control over their customer workflows. Our flagship product, Method CRM is purpose-built for small businesses that have outgrown spreadsheets and generic tools. With deep QuickBooks integration and a powerful no-code customization engine, Method enables users to design workflows that truly fit their unique needs. As a scaling growth company, we’re now taking that mission further, leveraging AI to develop intelligent agents that assist users in rapidly building and customizing no-code apps. This innovation is at the heart of our next chapter, and we’re looking for people who are excited to build the future of work!
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New York City, USA
New York City, USA
San Francisco, USA
, USA
New York City, USA
As a Technical Lead for CRM Experience, you will provide hands-on technical leadership across the full stack of Method’s CRM suite. You will lead the delivery of new apps, reusable components, customer-facing features, and the runtime capabilities that power them. You will help the team move quickly from idea to production—shaping architecture, breaking down complex initiatives, maintaining a high standard for testing and observability, and enabling developers to ship valuable improvements continuously. Your work will span React experiences, configurable stock apps, C#/.NET services, data and messaging systems, integrations, and the extensibility foundations behind Method’s no-code platform.
Provide coaching and technical guidance to developers on complex problem-solving, design patterns, and platform best practices to support their growth as engineers.
Participate in technical interviews to assess candidates' technical skills and contribute to the overall hiring recommendation.
Collaborate with QA, PMs, and other cross-functional teams to address operational challenges and project interdependencies.
Before you read this next section, we want you to know that we know the “ideal candidate” doesn’t exist — everybody has a unique background and skill set. Even if you don’t check every box below, we’d love for you to apply - we are building for the future and growth potential is a priority for us!
Strong expertise in modern C#/.NET, including the modernization of legacy services, Web APIs, and backend design patterns. Proven ability to architect high-performance data access layers and SQL/data design within large-scale systems.
Professional experience working with event driven architecture and messaging systems such as SQS, with a solid understanding of asynchronous system design and reliability patterns.
Experience designing systems that support complex business logic, abstraction layers, or reusable engines and frameworks, with the ability to think in meta logic and build platforms that enable others to configure or extend functionality.
Strong track record of integrating complex third party REST or SOAP APIs into a core product environment.
Experience with React and familiarity with front end technologies such as Razor, Blazor, and vanilla JavaScript. Comfortable collaborating on user facing features while primarily operating in backend and platform domains.
Deep experience with persistence storage (SQL and NoSQL), React collaboration, and cloud infrastructure on AWS. Mastery of automated testing, observability, caching, and CI/CD tools.
1-3 years of technical leadership experience, such as Lead Developer, Principal Engineer, or Tech Lead on significant, complex projects.
5-7+ years of experience in software development, ideally in production-level applications.
Experience designing or operating production AI-enabled or agentic systems, including tool/function calling, workflow orchestration, grounded generation or RAG, evaluation and tracing, guardrails, human-in-the-loop review, or secure integration with APIs and business data. Familiarity with MCP or comparable agent-to-tool contracts is an asset.
Post-secondary education in Computer Science , Computer Engineering , Software Engineering , or equivalent training/experience.
🌐 Flexible hybrid work model – designed to support work-life balance while maintaining strong team collaboration; employees work from our downtown Toronto office 2–3 days per week
🎉 Collaborative and social team culture – work in a supportive environment with regular team events and company-wide celebrations that keep things fun and connected
🚀 Growth-stage company experience – working at a scaling growth company like Method gives you deep insight into how a software company operates. You'll be involved in a wide range of discussions and initiatives, gaining experience that's hard to find in more siloed environments.
📚 Training – You will receive initial and ongoing training on Method’s products, policies and procedures as well as a quarterly professional development budget.
First 30 days: Understand the architecture, customer workflows, team, and risks.
By 60 days: Lead the technical design and delivery of a priority initiative.
By 90 days: Ship a measurable improvement, establish technical direction, and actively mentor the team.
Job type: Full-time permanent.
At Method, we use artificial intelligence (AI) to help support and enhance our recruitment process. These tools may assist with tasks such as resume screening, drafting job descriptions, generating initial interview questions, transcription, and occasionally sourcing candidates.
AI is never used to make final hiring decisions. All hiring decisions are made by our team. Our use of AI is intended to support administrative and repetitive tasks, helping us streamline our workflows while maintaining a thoughtful and human-centered hiring experience.
We are committed to the responsible and ethical use of AI in our recruitment practices. Our standardized hiring processes are designed to reduce bias and promote fairness, and we regularly review and refine our practices to align with evolving industry standards and legal guidelines.
Method is an equal opportunity employer for all — regardless of race, colour, ancestry, religion, gender identity, sexual orientation, age, marital status or able-bodiedness. As part of our commitment to be an inclusive and accessible workplace, we’re happy to provide accommodations for candidates taking part in the selection process.
Customizable CRM software with deep QuickBooks integration.
Visit company websiteCAD 120000-144000 yearly / year
Full-time
Senior · 5+ years experience
Hybrid
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