zoho_recruit
Technical Lead
ZyBiSys
Mumbai, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 days ago
LANWi-FiDNSDHCPVLANVPN
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Role Overview
We are looking for a Technical Lead to support corporate IT operations at our Mumbai Worli office . The role involves handling L2-level IT support, network and endpoint-related issues, supporting critical broking/business users, managing incidents and SLAs, coordinating with internal technical teams and vendors, and guiding L1 engineers.
The Technical Lead will also act as the day-to-day technical point of contact for corporate IT support and provide clear updates to client/business stakeholders.
Key Skills for This Role
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Full Job Posting
Location
- Mumbai, Worli
- Exp: 5-8 Years
About ZyBiSys
ZyBiSys is a technology solutions and managed services company focused on providing cloud solutions, IT services, managed services, cybersecurity, infrastructure management, and technology consulting. The company specializes in supporting businesses, including FinTech and other critical industries, with secure, reliable, and technology-driven solutions.
About the Role
We are looking for a Technical Lead to support corporate IT operations at our Mumbai Worli office . The role involves handling L2-level IT support, network and endpoint-related issues, supporting critical broking/business users, managing incidents and SLAs, coordinating with internal technical teams and vendors, and guiding L1 engineers.
The Technical Lead will also act as the day-to-day technical point of contact for corporate IT support and provide clear updates to client/business stakeholders.
L2 IT Support
Handle L2-level desktop, laptop, Windows, software, hardware, and user issues.
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