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Technical Integration Specialist
Versana
New York City, USA
Full-time
Mid Level
Hybrid
USD 120000-130000 yearly
Discovered 1 weeks ago
Free
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- Client facing hands on integration specialist responsible for technical client implementation experience and success during Versana implementation
- Provide technical and integration assistance and direction to clients on all components of the Versana platform including APIs
- Develop, coordinate and execute project activities to ensure on-time and effective delivery of complex implementation and integration projects.
- Develop an in-depth understanding of the Versana product, integration capabilities and implementation process
- Onboard Single Sign On integration with new clients
- Define integration requirements by conducting discovery, scope reviews, workshops and data/process analysis as part of client implementation
- Provide integration onboarding solutions to clients based on requirements
- Follow project integration milestones, phases, and elements to ensure satisfactory project delivery.
- Manage technical implementation risks, issues/problems and progress
- Assist with problem resolution, risk mitigation, and escalation as needed
- Technical and integration training to clients
- Create client facing technical documentation on Versana integration as agent and lender
- Manage multiple projects and clients simultaneously while adhering to project deliverables and timelines
- Resolve production issues as required
- 3+ years experience with system integration
- 3+ years implementation experience
- Exposure to capital markets
- Strong knowledge of APIs, micro services and cloud solutions
- Technical expertise in SQL
- Flexbility and commitment required to thrive in a dynamic start-up environment
- Adaptable to a changing, dynamic work environment while driving results
- Extreme clients focus and empathy
- Excellent communication and presentation skills. Ability to communicate with clients in a clear, concise fashion both verbal and written
- Independent self-starter requiring little supervision to complete tasks and projects.
- Ability to take ownership and make decisions in face of ambiguity and adapt approaches as needed
- Ability to work effectively independently and in a team setting. Excellent interpersonal skills and effectiveness working cross functionally
- Ability to manage complex situations and mobilize internal resources
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