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Technical Inside Sales Representative - Food & Nutrition
IMCD Group
Montreal, CAN
Full Time
Entry
Field
3 days ago
Technical SalesCustomer Relationship ManagementSalesForceFood ScienceCommunicationNegotiation
Free
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About the Role
IMCD Group is hiring a Technical Inside Sales Representative for Food & Nutrition in Montreal. The role involves selling specialty chemicals and food ingredients to customers primarily by telephone, developing relationships, and meeting sales KPIs.
Key Skills for This Role
Technical SalesCustomer Relationship ManagementSalesForceFood ScienceCommunicationNegotiation
Responsibilities
- Contact customers by telephone and apply consultative selling techniques to sell new products
- Address customer questions and inquiries such as product recommendations and technical help
- Apply negotiation techniques to pricing discussions to optimize profitability
- Monitor and react to sales variances to minimize lost business
- Track activities in SalesForce working opportunities, follow up reports and customer summary reports
- Collaborate with Regional Sales Manager to determine necessary strategic sales approaches
- Research potential new customers using web searches, government industry directories, trade shows
- Cold call prospects generated by external sources of lead
Requirements
- Bachelor of Science degree
- Preference for candidates with food science background
- Strong mathematical acumen
- Must be functionally competent on computer systems
- 0 3 years technical sales experience in the food industry
- Bilingual proficiency in French and English
Full Job Posting
About IMCD
- IMCD is a leading global distributor and formulator of specialty chemicals and food ingredients, headquartered in Rotterdam, the Netherlands.
- Publicly listed on Euronext Amsterdam (AEX), IMCD operates across EMEA, Asia Pacific, and the Americas.
- IMCD’s strength lies in its dual focus on distribution and formulation.
Job Purpose
- Maintain and grow assigned sales territory by proactively selling to existing and new customers, primarily by telephone.
- Meet or exceed sales key performance indicators (KPIs) including sales to budget, call frequency, variance reporting and usage of SalesForce.
- Develop and maintain relationships with assigned customers.
- Qualify leads from a variety of sources and clearly articulate the IMCD value proposition to new customers.
- Maintain a working knowledge of products and applications through regular attendance of relevant IMCD Academy sessions and principal trainings.
Duties and Responsibilities Sales
- Contact customers by telephone and apply consultative selling techniques to sell new products to new or existing customers.
- Address customer questions and inquiries such as product recommendations, providing technical help and redirecting sample and literature requests.
- Apply negotiation techniques to pricing discussions with customers to optimize profitability.
- Monitor and react to sales variances to minimize lost business.
- Track activities in SalesForce working opportunities, follow up reports and customer summary reports.
- Collaborate with Regional Sales Manager to determine necessary strategic sales approaches.
- Research potential new customers (using web searches, government industry directories, trade shows, outside sales leads, etc.)
- Cold call prospects that are generated by external sources of lead (Principals).
- Maintain and expand the company’s database of prospects.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and call reports.
- Create and deliver qualified opportunities to Account Managers where appropriate.
Duties and Responsibilities Administrative
- Take responsibility to ensure all requests are fulfilled with accuracy and efficiency.
- Prioritize, communicate and effectively execute all RUSH requests from both internal & external customers.
- Effectively respond to all requests by actively seeking, inquiring/asking appropriate questions.
- Attend all pertinent training sessions, department meetings with active participation.
Qualifications/Experience
- Bachelor of Science degree is necessary for this role.
- Preference will be given to candidates with food science background.
- Strong mathematical acumen.
- Must be functionally competent on computer systems.
- 0 3 years technical sales experience in the food industry.
Skills
- Ability to explain technical concepts and theories to non technical audiences.
- High degree of resourcefulness, flexibility, and adaptability.
- Must be highly organized, flexible, and have the ability to multi task and prioritize.
- Effective communication skills with individuals at all levels of the organization, both verbally and in writing.
- Strong customer service and troubleshooting skills.
- Bilingual proficiency in French and English.
Compensation
- Salary Range: CAD 58,000 to CAD 95,000 per annum.
What We Offer
- Comprehensive group benefits.
- Flexible work schedules.
- Learning, Training, and Development Opportunities.
- A collaborative, innovative environment that encourages freedom to act and an entrepreneurial spirit.
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