Technical DevOps Manager

• Partner with project managers and technical teams to support planning, prioritization, and execution of work across an agile delivery model.
• Contribute to story grooming, backlog refinement, sprint planning, and ongoing coordination to ensure work is well defined, properly sequenced, and delivered on time.
• Help drive execution discipline across both projects work and operational support activities.

• Provide hands on technical leadership across infrastructure, cloud, DevOps, and platform related initiatives, with the ability to engage deeply when needed.
• Take ownership of critical issues, risks, and cross functional dependencies, driving them through resolution with urgency and sound judgment.
• Support complex troubleshooting efforts and provide leadership across operational incidents, escalations, and service improvement opportunities.

• Partner closely with architects and engineering leaders to support scalable, resilient, and well governed platform and infrastructure solutions.
• Produce clear, audience appropriate reporting for both technical and non-technical stakeholders, including detailed documentation for engineering teams and executive summaries, status reporting, and recommendations for Directors, Vice Presidents, and C suite leadership.
• Translate complex technical and operational information into meaningful reports, dashboards, summaries, and recommendations that support decision making, visibility, and governance.

• Lead and support cloud migration, modernization, and automation initiatives that improve scalability, efficiency, and operational reliability.
• Drive the adoption of automation and engineering practices that streamline deployment, maintenance, and support activities.
• Own and help manage infrastructure and cloud cost optimization efforts, including cost visibility, resource efficiency, forecasting, and ongoing financial accountability.

• Bring a strong technical foundation in cloud, infrastructure, DevOps, and platform operations, with the ability to lead both strategically and operationally.
• Prefer candidates with prior coding, scripting, or automation experience who can work effectively with engineers on technical solutions.
• Demonstrate adaptability and openness to emerging technologies, including AI enabled capabilities, where they can improve operational efficiency and team effectiveness.

These duties must be performed with or without reasonable accommodation.

We know experience comes in many forms and that many skills are transferable.

If your experience is close to what we're looking for, consider applying.

Diversity has made us the entrepreneurial and innovative company that we are today.

• Bachelor’s degree or equivalent work experience, with a minimum of 10 years of progressive experience in DevOps, cloud, infrastructure, or platform engineering, including prior experience leading teams or technical operations.
• Strong hands-on experience working in hybrid cloud and on premises environments, with the ability to lead day to day operations while also supporting delivery of key initiatives.
• Proven experience working in agile delivery models, including close coordination with project managers and active involvement in planning, prioritization, backlog refinement, and story grooming.
• Demonstrated ability to work closely with architects, peer managers, and technical teams to solve problems, remove blockers, and keep work moving across operational and project efforts.
• Strong communication, documentation, and reporting skills, with the ability to create clear technical standards, procedures, and operational documentation, while also providing concise updates to Directors, Vice Presidents, and executive leadership.
• Knowledge of PCI or similar security and compliance frameworks, including audit procedures and CIS security hardening standards, is a plus.
• Strong ownership mindset with the ability to lead issue resolution, manage risks, drive accountability, and step into technical detail when needed to support the team.
• Solid technical background in cloud platforms, infrastructure, automation, and DevOps practices, with prior hands-on experience in scripting, coding, or automation strongly preferred.
• Experience supporting cloud migration, automation, cost management, and operational governance in enterprise environments, with working knowledge of security and compliance practices such as PCI and CIS standards preferred.
• Relevant certifications are considered a plus, including cloud and DevOps certifications, Azure, Azure DevOps, Azure Security, TOGAF, PMP, or equivalent industry credentials in architecture, delivery, and platform operations.

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit is an equal opportunity employer (EEO).

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If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact caprivacynotice@concoracredit.com .