Technical Customer Success Manager - AMER

About the Role

What you'll be doing

Must Haves

• 2 - 3 years of experience in a similar role with customer success, technical account management, or solutions engineering.
• Strong understanding of high-level software development, cloud computing, and DevOps concepts.
• Advanced communication skills to articulate complex concepts clearly to diverse audiences.
• Ability to lead and navigate conversations with both technical and business stakeholders.
• Proven aptitude for strategic thinking, problem-solving, and tailoring software solutions to meet customer needs.

Nice to Haves

Compensation

• We offer fair, transparent, and competitive compensation. For new hires, we typically place candidates in the first half of the range, allowing room for growth over time.
• Annual Total Cash (base salary + 100% variable, where applicable):
• United States: $121,400.00 to $195,700.00
• United Kingdom: £76,200.00 to £125,400.00
• Singapore: S$150,800.00 to S$226,100.00
• If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview.
• Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP) .

Benefits & Perks

• We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable.
• Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it.
• In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets , including contributing to meetups while travelling,, and local gatherings with fellow Camundi.
• Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027 .
• Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant.
• Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide!
• AI in our hiring process : Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here
• ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application!
• Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story!
• Please be aware that scammers may impersonate Camunda by reaching out about job opportunities. Camunda will only contact candidates from an email address ending in @ camunda.com . We will never ask candidates for bank account details, checks, payment, or other sensitive financial information as part of our hiring process. If you receive a suspicious message, please do not respond, click any links, or share personal information.
• Note for recruiting and placement agencies: Camunda does not accept unsolicited agency resumes. Please do not forward resumes to our careers site, employees, or any other Camunda contact unless we have specifically engaged your firm for that search. Camunda will not pay fees related to unsolicited resumes.