Technical Customer Success Manager

• 4+ years of experience in Customer Success, Technical Account Management, Solutions Consulting, or a similar customer-facing technical role within a SaaS or technology company.
• Proven experience owning and developing large enterprise accounts and high-value ARR portfolios.
• Strong customer orientation with the ability to build trusted relationships with technical, operational, and executive stakeholders.
• Strong technical aptitude and experience working with REST APIs, integrations, and complex software platforms.
• Ability to understand technical architecture and troubleshoot issues across multiple systems and stakeholders.
• Experience leading customer meetings, technical discussions, workshops, and training sessions.
• Excellent communication and presentation skills, with the ability to explain complex technical topics to both technical and non-technical audiences.
• Strong ownership mentality and ability to independently manage multiple strategic customers, priorities, and escalations.
• Experience collaborating with Product, Engineering/R&D, Support, Sales, and other cross-functional teams.

The base compensation range for this position is $112,300 to 143,600$ Per annum.

Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

Vontier partners with you and your family on your health and wellness journey.

Visit VontierBenefits.com to view our benefits.

We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.

With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.

Vontier is here for all stages of life.

We also offer paid time off up to 15 days, 13 paid holidays (including 3 floating holidays) per year and paid sick leave.*

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting.

Sick leave amount may vary based on state or local laws applicable to the applicant’s geographic location.

The Company reserves the right to modify this information at any time, subject to applicable law.

WHO IS VONTIER Vontier (NYSE: VNT) is a global technology company powering the way the world moves.

We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation and multi-energy technologies.

Our smart, connected solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians.

From integrated payments and EV charging software to carwash technology and retail automation, we help customers stay productive and prepared for a rapidly evolving industry.

With decades of expertise and a balanced portfolio, Vontier enables businesses to navigate complexity, unlock growth, and build a cleaner, safer future.

Driven by continuous improvement and the dedication of Team Vontier, we empower businesses to think bigger, act boldly, and thrive on the road ahead.

Learn more at www.vontier.com At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.

Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change.

We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future.

Join our community of passionate people working together to navigate challenges and seize new opportunities.

At Vontier, you are not on this journey alone, we are committed to equipping you with the tools and support you need to fuel your innovation, lead with impact, and thrive both personally and professionally.

Together, let’s power the way the world moves!

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