Technical Customer Service Agent

• 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
• High School degree or equivalent
• Strong written and verbal empathetic communication skill

• Technical retail experience (i.e., Apple Genius bar, Geek squad)
• Experience in Dental (hygienist, lab technician, etc)
• Experience in Additive Manufacturing
• STEM degree
• Fluency in Spanish or French

• Robust equity program to build future wealth through RSUs
• Comprehensive healthcare coverage (Medical, Dental, Vision)
• 401K matching and access to financial advisors
• Generous paid Parental Leave (up to 16 weeks)
• Tenure-based paid Sabbatical Leave (up to 6 weeks)
• Flexible Out of Office Plan – Take time when you need it
• Ample on-site parking & pre-tax commuter benefits
• Healthy on-site lunches, snacks, beverages, & treats
• Regular sponsored professional development opportunities
• Many opt-in culture events across our diverse community
• And of course… unlimited 3D prints

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Even if you don't check every box, but see yourself contributing, please apply.

Help us build an inclusive community that will change the face of 3D printing.

We are all owners of Formlabs and direct beneficiaries of our success.

We believe that equity is a critical component of compensation at Formlabs, and we want our newest team members to understand the potential value of their equity compensation.

Full time employees receive equity, in the form of RSUs.

Your financial investment will grow with us in accordance to your impact.

At Formlabs, base pay is one part of our total compensation package and is determined within a range.

Your base pay will depend on your skills, qualifications, experience, location and expected impact on the organization.