Technical Consultant
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Key skills for this role
About the Role
The role involves consulting, problem-solving, and client engagement using Data Virtualization, requiring strong technical skills and knowledge of modern technologies.
Key Skills for This Role
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Overview
As a passionate Technical Consultant, you will be responsible for consulting, solution/problem-solving, and empowering our clients data journey using Data Virtualization.
Our customers projects include integrating data in a virtual manner for operational and/or analytical purposes - combining multiple data sources for Advanced Analytics; implementation of Logical Data Warehouses and Virtual Data Marts to enable modern Business Intelligence solutions; modernizing data ecosystems for Hybrid and Cloud environments; and building Agile Operational Reporting on diverse platforms are just a few flavors of your future projects.
Be part of an elite team in a rapidly growing international software product company.
Your career with us will combine cutting-edge technology, exposure to worldwide clients across all industries (Financial Services, Automotive, Insurance, Pharma, etc.), exciting growth path for technical, product, and customer-facing roles, direct mentorship, and access to senior management as part of a global team.
Job Responsibilities & Duties
- To be successful in this role you will require a combination of high technical expertise, troubleshooting skills and client management skills to conduct on-site and off-site consulting, product implementation and technical problem-solving.
- In this position you will work directly with engineers: our own staff, our partners, and our customers.
- Product and technical knowledge:
- Obtain and maintain strong knowledge of the Denodo Platform, be able to deliver a superb technical pitch, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.
- Constantly learn new things and maintain an overview of modern technologies.
- Be able to address a majority of technical questions concerning customization, integration, enterprise architecture, and general features/functionality of our product.
- Capable of building and/or leading the development of custom deployments based on and beyond client s requirements.
- Provide timely, prioritized, and complete customer-based feedback to Product Management, Sales, Support and/or Development regarding client s business cases, requirements, and issues.
- Presentation and organizational skills:
- Engage clients in the product architecture, configuration, and use of the Denodo Platform.
- Know when and where to escalate within the Denodo technical organization and make effective use of those resources.
- Promote knowledge and best practices while managing deliverables and client expectations.
- Customer engagement:
- Manage client expectations, establish credibility at all levels within the client, and build problem-solving partnerships with the client, partners, and colleagues.
- Provide technical consulting and support.
- Develop white papers, presentations, training materials, or documentation on related topics.
Information Security Responsibilities
- Knows and understands the Security Policy and procedures that apply to their work.
- Ensures that their actions do not result in any security breaches.
- Informs the owner of the asset of any security incident, real or suspected, that it detects.
- Is aware of and committed to the Acceptable Use Policy.
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