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Technical Consultant

IDEMIA
Dubai, UAE
Full Time
Senior
4 weeks ago
EMVPayment SchemesCryptographyHSMKey ManagementProject Management
Free

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Key skills for this role

EMVPayment SchemesCryptography
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Who are we?

  • We are on a mission to unlock the world and make it safer through our cutting edge identity technologies.
  • We combine know how and technologies in both the physical and digital spheres for the secure management of connectivity, payments and identity.
  • We serve our customers in 180 countries with our 15,000 employees worldwide.

Purpose

  • Technical consultant plays the role of interface between Customers and IDEMIA by providing professional technical support related to IDEMIA Products, Solutions and Services.
  • He/she needs to have the confidence and capacity to be customer facing in order to provide professional pre and post sales Consultation for the implementation of company’s payment solutions and personalization services.
  • Planning, overseeing and leading projects from ideation through to completion.

Key Missions

  • Act as first point of contact for Customer for all of their Technical queries, requirements, change request, Projects, and New Initiatives.
  • Work collaboratively with customers, Business, Product line, Schemes, Operations team and various stakeholders within and outside the organization.
  • Ensure delivery of company’s payment solutions, Products and personalization services in an efficient and timely manner.
  • Demonstrate Strong domain expertise in the area of EMV Card Issuance and Payment Schemes (VISA/MasterCard/UPI etc.) standards.
  • Provide consultancy on payment scheme rules, regulatory mandates, and market practices, supporting implementations across Domestic Schemes (Jaywan, Maal etc.) ensuring smooth adoption and compliance.
  • Facilitate the end to end Chip Personalization operations (Chip Card Profile, Data Preparation, HSM Cryptography and Scheme Certification) on Personalization System.
  • Performing Project Specification, Processes Improvement, Quality Assurance, Project Deployment, Post Deployment monitoring.
  • Act as the primary POC for incident and change request management at partner personalization sites, coordinating with customers and internal stakeholders to define scope, assess effort/costs in line with contractual terms, and ensure SLA compliant delivery and incident resolution.
  • Create and maintain project management plans and overseeing all incoming and outgoing project documentation.
  • Work closely with Global and Product Teams to design and introduce new products and solutions and cascade the same to local teams.
  • Provide consulting services, lead workshops and training sessions for External as well as Internal Teams.
  • Keeping up with the Organization Roadmap and provide the respective updates and products to customers including Presales support to Business Team.

Profile & Other Information

  • Experience: 6 8 years of relevant experience in the specific industry.
  • Education Level: Bachelors or Master’s degree.
  • Educational Program: Computer Science, Computer Engineering or relevant studies.
  • Technical Knowledge: Understanding of global payments environments (back office, clearing systems, acquiring, issuing, etc.).
  • EMV knowledge including payment scheme specifications, key management and general EMV transaction concept.
  • Knowledge of value added services which can be used in banking environments, i.e. loyalty, PKI.
  • General Knowledge of Scheme (Visa, MC, JCB, etc.) requirements.
  • Knowledge of EMV Chip migration strategies and the impact.
  • EMV/Cryptography/HSM/Key Management/etc.
  • General Knowledge of Schemes (Visa, MC, Amex, UPI, WLA, Jaywan, Maal etc.) requirements.
  • CPV/VPA certification process with schemes.
  • Communication skills: Confident and experienced presenter.

Why choose IDEMIA?

  • By choosing to work at IDEMIA, you are joining a unique tech company.
  • You can seize all the opportunities of a stimulating environment.
  • You can bring your own skills to our community.
  • You can contribute to a safer world.
  • We develop cutting edge, forward looking, time proof innovations that meet the highest technological standards.
  • We are well established and yet still agile.
  • We are transforming quickly to remain a leader in an equally rapidly changing world.
  • At IDEMIA, people can develop their expertise and feel a sense of belonging and empowerment, in a global environment, within a company that has the ambition and ability to change the world.
  • Our teams are close knit and collaborative; dialogue and human relations are fundamental for us.
  • We are truly international and we firmly believe that diversity is a key driver of innovation and performance.
  • We welcome people from all walks of life, regardless of their appearance, where they come from, who they like or what they think.
  • Each of our sites has its own advantages and offers a collaborative and user friendly working environment.

Interested?

  • If you are qualified for the position, please apply through LinkedIn.

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