Technical Architect (Salesforce) (11367)

Reply specialises in designing and implementing solutions based on new communication channels and digital media. Structured as a network of highly specialised companies, Reply supports leading European industrial groups in sectors such as Telco & Media, Industry and Services, Banking and Insurance, and Public Administration, helping define and develop business models enabled by new paradigms such as AI, Cloud Computing, Digital Media, and the Internet of Things. Reply’s services include Consulting, System Integration, and Digital Services.

Role overview:

As a Technical Architect at Affinity Reply, you will design and deliver enterprise-grade Salesforce and integrated architectures that align complex business needs with modern technology across cloud, hybrid and on-premise environments.

You will lead or contribute to end-to-end solution design, from conceptual architecture to detailed technical designs, integrating Salesforce with enterprise platforms and emerging technologies, including generative and agentic AI.

Acting as a trusted advisor to senior stakeholders, you will drive Digital, Data and AI strategies while assuring that solutions meet stringent functional and non-functional requirements in regulated environments.

This role offers a structured progression path into Senior, Lead and Design Authority positions, supported by mentoring, certifications and exposure to diverse clients and sectors.

• Design end-to-end solution and integration architectures, from high-level conceptual models through to detailed technical designs across cloud, hybrid and on-premise environments.
• Lead the architecture and design of Salesforce-based solutions (e.g. Sales Cloud, Service Cloud, Experience Cloud), ensuring they are scalable, secure and compliant with enterprise standards.
• Define and govern Salesforce integration patterns with legacy, cloud and third-party platforms using APIs, middleware and modern integration technologies.
• Contribute to the definition and delivery of Digital, Data and AI strategies, leveraging Salesforce, generative/agentic AI and emerging technologies to drive innovation and business value.