Technical Architect, Google

Lead the enterprise rollout of Gemini for Google Workspace, dictating which AI features should be enabled across different user cohorts and OUs.

Establish the governance model for generative AI usage within the tenant, ensuring enterprise data protection is actively maintained and AI models do not train on internal proprietary data.

Design and document AI use cases, prompt engineering best practices, and integration workflows to maximize ROI on Gemini licensing.

Define, design, and oversee the implementation of comprehensive Google Workspace security policies, including Context-Aware Access, Data Loss Prevention (DLP) rules, and advanced phishing/malware protections.

Establish strict security guidelines for Gemini integrations, ensuring all data flows comply with corporate security standards, privacy policies, and regulatory requirements.

Configure and oversee eDiscovery, retention policies, and legal holds utilizing Google Vault.

Conduct regular security audits and posture assessments of the Workspace environment, remediating vulnerabilities in partnership with the Cybersecurity team.

Serve as the highest point of technical escalation (Tier 4) and the primary mentor for the IT Operations team and Workspace Administrators.

Create highly detailed, prescriptive playbooks and Standard Operating Procedures (SOPs) detailing exactly how to configure, turn on, and manage Workspace and Gemini features.

Lead monthly operational syncs to review tenant health, train admins on new admin console updates, and align the ops team on upcoming architectural changes.

Automate routine administrative tasks and bulk operations using tools like GAM (Google Apps Manager) and Google Apps Script, handing off polished scripts to the operations team for daily use.

Embed Non-Functional Requirements (NFRs), including availability, reliability, maintainability, and supportability into all high-level SaaS and Google ecosystem designs to guarantee seamless lifecycle management.

Ensure all new cloud workflows and tenant modifications seamlessly integrate with established ITIL processes, specifically Change Management, Incident Management, and Problem Management.

ITIL Foundation Certification (highly preferred) or a proven, robust understanding of the ITIL service lifecycle framework (Service Design, Service Transition, Service Operation).

Any certifications or formal training related to AI integration, AI governance, or Prompt Engineering.

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Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it .