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Exciting opportunity available to join the Training Academy team based in Royal Park, SA as a Technical Trainer / Advisor to provide technical training and technical phone support on the Daikin Product range.
Reporting to the National Technical Manager, the responsibilities will include, but are not limited to:
Develop suitable course material and presentations to achieve the required learning outcomes.
Manage all logistics and administration required around program delivery.
Present course material and conduct learning assessments as required
Provide technical information and support Daikin’s product range to assist Technicians with fault-finding and problem solving.
Entering all calls into the database with an outline of the problem / issue and the recommended course of action to the client.
Daikin has a solid history and reputation in holding its number 1 position in the global market for air conditioning. The foundation of its success and continued growth is truly in our people, who strive and are encouraged to do remarkable things, including thinking differently and being open to new possibilities.
At Daikin Australia, we live and breathe our core values of Absolute Credibility, Enterprise Management and Building Harmonious Personal Relationships. We prioritise fostering positive relationships with clients, colleagues and stakeholders to create a collaborative and supportive work environment for all.
Looking ahead, we anticipate the global demand for air conditioning will grow exponentially. Our vision at Daikin after reaching our 100th anniversary globally, is to continue our commitment to environmental awareness and commit to advancing technology to promote sustainable practices.
Exciting opportunity available to join the Training Academy team based in Royal Park, SA as a Technical Trainer / Advisor to provide technical training and technical phone support on the Daikin Product range.
Reporting to the National Technical Manager, the responsibilities will include, but are not limited to:
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Develop suitable course material and presentations to achieve the required learning outcomes.
Manage all logistics and administration required around program delivery.
Present course material and conduct learning assessments as required
Provide technical information and support Daikin’s product range to assist Technicians with fault-finding and problem solving.
Entering all calls into the database with an outline of the problem / issue and the recommended course of action to the client.
HVAC trade qualification and/or degree in relevant Engineering degree
Strong passion to step into the training aspect of the HVAC industry.
Passionate to continuously learn & develop your knowledge across HVAC.
Excellent communication and ability to build rapport.
Previous experience in Service Technician and/or Technical Advisor will be highly recommended.
If you're a self-motivated individual who can manage your own workload, escalate issues when need, and contribute to a productive team environment, we want to hear from you.
Apply today to join a company that values its employees and offers a great work environment!
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Full-time
Mid
Onsite
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