Technical Account Manager

3+ years of work experience at a SaaS company in a customer-facing role

Experience with payroll strongly preferred, bonus points for HRIS or other HR/HCM SaaS

Excellent at time management, prioritising tasks, and adapting on a day-to-day basis

Proven experience as an account manager with a scaled book of business

Track record of building strong customer relationships

Hunger to work extremely hard on a growing team

Stellar written and verbal communication skills

Flexibility with changing job duties and responsibilities

Passion for enabling both customers and internal teams

Interest in actively working with product and engineering team

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, colour, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling employees work on a Hybrid Office Model - 3 days per week in our Sydney office.

#li-hybrid

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.85B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritise candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.