Technical Account Manager, ES-EMEA-SMB
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Key skills for this role
About the Role
Build solutions, provide technical guidance, and develop customer relationships while ensuring operational health and driving technical discussions in cloud environments.
Key Skills for This Role
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Overview
- Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Solve a variety of problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops and other enablement sessions.
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